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EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Communications Officers interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you! This recruitment is open until filled with the first review of applications on November 20th, 2023.
Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch system (CAD) and various law enforcement telecommunication systems, and performs related work as assigned.
IDEAL CANDIDATE
Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. An ideal candidate will have experience with public safety call taking, radio dispatching and utilizing clerical/office equipment.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
EXPERIENCE AND EDUCATION:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
EXPERIENCE:
EDUCATION:
LICENSES & CERTIFICATIONS:
KNOWLEDGE OF:
Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service.
SKILL AND ABILITY TO:
Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours.
EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
RECRUITMENT PROCESS: This recruitment is open until filled with the first review of applications on November 20th, 2023. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in a disqualification or termination. #CityofLosAltosJobs #LosAltosjobs#nowhiring #publicsafetyjobs #dispatchjobs #CommunicationsOfficer #911dispatcher #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #applynow #CAJobsFull Time
$85k-106k (estimate)
03/11/2024
04/30/2024
colehower4citycouncil.com
Los Altos, CA
<25
The job skills required for Communications Officer include Initiative, Problem Solving, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Communications Officer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Communications Officer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Communications Officer positions, which can be used as a reference in future career path planning. As a Communications Officer, it can be promoted into senior positions as a Communications Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Communications Officer. You can explore the career advancement for a Communications Officer below and select your interested title to get hiring information.
If you are interested in becoming a Communications Officer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Communications Officer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Earn a Master’s Degree to Pursue Advancement (Optional).
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